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    How we work

    MUV: AN AGENCY BUILT TO MAKE YOU VISIBLE

    We're a small but scalable full-service digital agency based just outside the beautiful Lake District National Park.

    WHERE IS YOUR BUSINESS?

    Firstly...

    .00

    Before we get started, we need to understand you and your business. Generally, we find our clients fall into one of the following stages...

    .01

    Start Up Business

    Start-Ups by their nature are generally at the start of their journey. Starting with Brand Design, moving onto Web then Marketing - our full range of services are often applicable.

    .02

    New Business

    A brand may be in place, along with a web presence. We'll assess these elements and make recommendations based on how we can best get you to where you want to be.

    .03

    Growing Business

    Things are moving in the right direction, now's a good time to check that everything is working as it should, whether that's conversion optimisation or improvements to campaigns.

    .04

    Established Business

    Small changes can make a big difference. We have the expertise and experience to assess your current strategy and squeeze out every last drop of effectiveness.

    IT STARTS WITH THE BRAND

    Brand/Identity

    .01

    It all starts with the brand, this is the foundation of any business.

    If the brand is weak or ignored, nothing will ever fit together or work as well as it should. We will work with you to establish how your brand identity should look, feel and sound.

    Once core values are established we will create all of the assets necessary to project your identity across your online presence. This allows you to ensure your messaging and presentation is always consistent and concise.

    Find out more
    GETTING USERS FROM A TO B

    UI/Structure

    .02

    Structuring the user journey

    Every site has its own objectives. From this, we design a structure making each customer's journey from start to finish as easy and logical as possible. This mapping stage allows us to optimise the process, whether that's on a new site that we're building from scratch or an existing site where improvements can be made.

    OPTIMISING THE USER EXPERIENCE

    UX/Design

    .03

    Creating an exciting and engaging experience

    A site doesn’t need to just function well, it also needs to look great. Sometimes this is about positioning the brand and creating a feeling or emotion, sometimes it’s about encouraging scrolls and clicks.

    Our design stage is about getting to the heart of how your business should look and feel online. Then we create a beautiful website built around your customers’ needs and expectations.

    Find out more

    Development

    .04

    Our developers are experienced across a range of platforms, from Magento to WordPress.

    Find out more

    Our team of expert developers have full Magento certification and decades of experience with WordPress.

    All development work we carry out is done so following the latest Google best practice guidelines, and every project we undertake is project managed from start to finish.

    Whether we’re building a site from scratch or providing ongoing development assistance for our clients, our approach is transparent and straightforward.

    TRAINING & SUPPORT FROM REAL PEOPLE

    Training/Support

    .05

    Giving you all of the tools you need to manage your site on a daily basis.

    We pride ourselves on being friendly and approachable. Always on the end of the phone or email, we’re here to help.

    Whether it’s a training hand-over once your new site is launched, or ongoing assistance with questions or issues, just like an in-house team, we’re always ready to jump in and make your life easier.

    PUTTING YOU IN FRONT OF CUSTOMERS

    Marketing

    .06

    A great website is nothing without the right people looking at it.

    We are Google Partners and have many years experience managing campaigns across Google Ads, Paid Social and Email.

    Paid traffic via Google or Social can be a great way to boost conversions as long as the correct people are targetted. We use our experience to create bespoke campaigns, built around your business.

    Alongside the paid marketing services we also have over a decade of experience in SEO and ongoing content work.

    Find out more
    WITHOUT DATA WE HAVE NOTHING

    Measure / Evaluate

    .07

    Without the tools to constantly measure and evaluate, improvement is impossible.

    We’ll ensure that all of the necessary tracking on your website is in place so you know exactly who your customers are and how they behave.

    Marketing campaigns can only be successful with constant measurement and evaluation, and we’re always looking for ways to improve and refine. This process also allows us to identify potential roadblocks for customers on your website, giving us the tools to make informed suggestions on how to make improvements that produce results.

    Shall we get started?

    Contact Us
    OUR CORE TEAM OF PASSIONATE PROS

    David

    MD

    David is the founder of MUV, and works on business development, marketing strategy and helping clients scale,
    Likes: Fast servers, spicy food & FIFA.
    Dislikes: Manchester-based football teams

    Adele

    Marketing Director

    Adele is our Google Ads Geek, immersing herself daily in keywords and bidding strategies.
    Likes: Chocolate, Dogs and Musicals
    Dislikes: Quiche and Mince Pies

    Tom

    Content Manager

    Tom works with us on a permanent freelance basis and handles our content and copywriting. He has a background in proofreading and creative writing.
    Likes: Metro Systems and Hair Metal
    Dislikes: Hot Weather and Milky Coffee

    Ali

    Paid Ads Executive

    Ali is a digital advertising enthusiast with a decade of experience across various industries and countries.
    Likes: Reading, Podcasts and Travel.
    Dislikes: Humidity and Dolores Umbridge

    Barry

    Website Project Manager

    Barry is the Website Project Manager. His skills and experience range from web design and maintenance to SEO for CMS and e-commerce websites.
    Likes: Plants, Cake and Running.
    Dislikes: Ironing

    Ash

    Social Media Executive

    Ash is our social media and marketing executive. Ash has a background in digital marketing and has just completed her MSc in Digital Marketing and Data Analytics.
    Likes: Horses, Walking and Chocolate.
    Dislikes: Washing Up

    Becky

    Content Creator

    Becky is our content creator, who enjoys getting out and about meeting with our clients and working with them to get the best results. She has a background in photography and film-making.
    Likes: Cars, Dogs and Airshows
    Dislikes: Spicy Food and Spiders

    George

    SEO

    The Google whisperer. George is our resident SEO expert and spends his days growing organic search engine visibility for relevant keywords.
    Likes: Good coffee, cyclists and Jurgen Klopp
    Dislikes: Tomato ketchup, bad weather and traffic

    Pixel

    Barketing Manager

    Pixel has been part of the MUV team since she was a pup. Her daily duties include supervising her tennis ball, dozing in the corner and providing jump scares for the rest of the team with her mighty bark!
    Likes: Food (any), Balls & Swimming
    Dislikes: Riding in the car, The Vacuum Cleaner & Cats

    Atlas

    Barketing Assistant

    Atlas is our part-time Barketing Assistant. His duties include napping, squeaking his toy, looking adorable, and occasionally causing chaos!
    Likes: Food (any), Walks & All Toys
    Dislikes: Loud Noises and Being Told Off.

    CASE STUDIES
    THE MUV BLOG
    ULTIMATE BLUE

    Cartmel Cheeses

    Cartmel Cheeses

    An artisan Cheese shop based in the village of Cartmel. We designed a brand focused eCommerce site with bespoke functionality.

    View Project
    lack base

    Boutique Sheds

    Boutique Sheds

    Stunning self-catering properties. The project involved brand concept, web design/development and a managed photo shoot.

    View Project

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